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(More customer reviews)This book is related to the hospitality Business in which managers nowadays need thiese type of books to enhance their learning in the aspec of of the hospitality industry. It helps managers oversee problems which they will be encountering on a day to day basis. Perhaps others may say their experience is a good thing and it's enough for them but for me this book will really help you a lot to plan for the future using strategic skills in the the level of management. si i believe that this book is a great help for the industry..
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This is the only strategic management book to focus specifically on the hospitality industry. Through critical analysis of quantitative data, this book clearly shows how to identify internal strengths and weaknesses in an organization. The authors examine the effects of structure, leadership, and culture on management decision-making.
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