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(More customer reviews)I absolutely disagree with the book's critics. (CORRECTED)
We have used this book to identify lodging possibilities on several trips to Italy. I have found the contact information a good starting point. Perhaps I an showing my age, but I never rely on only one source for any information. We verify everything.
Every directory has some minor flaws. That's why you need to use information from directories with an open mind. For example, on one occasion, a fax number was answered repeatedly by a human. On a hunch, I sent the fax to the "voice" number, and it was promptly answered by the fax. Either the numbers were switched in the directory, or the numbers were correct and the equipment was switched. Either way, no problem. In another case, we found that one convent had been severaly damaged by an earthquake and was not accepting reservations.
As far as the rooms go, we have stayed in over 10 Italian convents and monasteries in the last few years. Some were relatively modern and some date back to the 11th century. Generally, convents and monasteries are in the old sections of the cities and provide more realistic experiences within the culture.
We do not expect the convents and monasteries to be a four-star hotels, nor have several hundred Euro nightly rates. Most of the rooms were modest. (One was luxurious, even by US standards.) All had modern bathrooms in the room, (except one which was 10 feet down the hall). All were very clean and orderly with good security. Some had late (or no) curfews. Some even had television.
We are quite satisfied with the accommodations because we use our room only for reflection and rest, and spend most of the time exploring Italian culture and history.
As far as getting more information on the portential lodgings, we simply plug the name of the convent into a search engine and often we are directed to a web-site for that facility, or at least that order. If you score a hit with the search engine, you may be able to conduct your transactions on-line or via e-mail. But, again, the information in this guide helps you get started with your research, by giving you the names and locations.
This book simply starts you in the right direction by telling you where to look. If I expected all my questions to be answered without having to do research, I'd consult a travel agent.
Please keep in mind that it may be helpful to send faxes during Italian business hours. Some of the convents and monasteries seem to turn their faxes off during their night-time hours. This was quite aggravating until I figured it out and send my faxes (successfully) at a different hour. Also, if there is a technical problem, their fax may be out of service for several days (or longer).
Buon viaggio, signori e signore!
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The Guide to Lodging in Italy's Monasteries
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