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(More customer reviews)This is excellent book for someone who is looking to start a career in HSKP Mgt.no matter if they have any experience or idea of what HSKP is or what it is about. Explanations are brief with lots of good details and straight to the point. I most surely recommend this book to any one who is looking to learn something new or if you are looking to refresh and keep up to date your current knowledge and experties.
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Written in a straightforward, accessible style, this comprehensive work covers all aspects of hotel housekeeping operationsincluding housekeeping department structure, planning, staffing, inventory and equipment management, housekeeping supplies, laundry room management, cleaning, personnel administration, administrative controls, and risk management.
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