Average Reviews:
(More customer reviews)This is one of the most terrible text books that I have ever used in a college class. To make matters worse, the material varies from edition to edition and even though the instructor told us to get the seventh addition, he is clearly using a test bank from an earlier or later edition where the information has changed. Aside from that obvious annoyance, the text is very vague in describing concepts and does a very poor job of making the reader actually understand the content. It is necessary to do research in order to understand the concepts fully and the information found through research always conflicts with the information given in the text.
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The updated edition of this classic introductory textbook. Accompanied by NRAEF student workbook for use in its ProMgmt. certificate program, this book offers a comprehensive treatment of the entire hospitality industry, thoroughly updated to reflect the latest trends in the hospitality, foodservice, and travel/tourism industries. It provides learning objectives, summaries, review questions, and key terms concepts, along with real-life case histories.
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